As a BBB Accredited Business you are part of an elite and prestigious group of local businesses. Thank you for your commitment and support of ethics and trust in the marketplace.
All Accredited Businesses are required to sign and return the following 2 forms: The BBB Accreditation Agreement and the BBB's Code of Business Practices (Standards of Trust). If you have NOT signed and returned both the following 2 forms to the BBB office, please download, print, sign and return them ASAP.
As a BBB Accredited Business (AB) there are a number of useful resources and services available to you. Please take advantage of these many programs and opportunities to better your business:
Accredited Business Operational Requirements
BBB Standards of Trust
Eight principles that summarize important elements of creating and maintaining trust in business. All Accredited Businesses agree to operate by these principles.
BBB Code of Business Practices
The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business. This Code also represents standards for business accreditation by BBB.Click here to download the Accreditation Agreement.pdf
BBB Code of Advertising
These basic advertising standards are issued for the guidance of advertisers, advertising agencies, and advertising media. All Accredited Businesses agree to abide by the Code of Advertising.
BBB Logo Usage
To ensure that the BBB logo, brand and BBB reputation is not misused we have implemented some rules as to how BBB Accredited Businesses may use the BBB logo.
BBB Business Education Services
eNewsletter - BBB eInquirer
Each month BBB distributes an electronic (email) newsletter containing relevant business information, news and tips.
Relevant email reminders on events, activities and opportunities of interest to Accredited Businesses.
Web tips to help you better your business.
News alerts on current scams impacting consumers and businesses in your region.
Executive Director’s Blog
BBBVI Executive Director Rosalind Scott provides regular blog updates on topics of interest to consumers and businesses.
Facebook / Twitter / LinkedIn
Join us on Facebook, Twitter or LinkedIn to keep informed on events, tips, scams, frauds and other information to help you better your business.
Promoting Your Accreditation
BBB Business Reviews
As a BBB Accredited Business you can enhance your online presence by customizing your BBB Business Review with pertinent information about your company.
Accredited Business Print & Online Logo
Promote your BBB Accreditation by prominently displaying the BBB logo in all your print and web materials.
Accredited Business Directory
Each year the BBB produces a directory of all Accredited Business operating within our region. Display advertising is available. All AB's receive a free listing in the directory.
Google Search Engine Solution
A low-cost, highly effective Google advertising opportunity for your business.
Accredited Business Dynamic Seal for Facebook
Promote your business' BBB Accreditation on Facebook by adding the BBB logo and link to your company's BBB Business Review.
Low Cost Video Commercial Production
Get a custom 30-second high-definition (HD) broadcast quality commercial video created for your business. Include the video for free on your BBB Business Review to better promote yourself to your customers.
Accredited Business Exclusive Discounts
Accredited Businesses receive substantial discounts from a number of local and national businesses.
Align your business with BBB as a Community Partner and receive significant logo recognition, acknowledgement and advertising opportunities in all BBB business and consumer print, web and event promotions.
Torch Award Sponsor
Sponsor the annual BBB Torch Awards celebration and receive Island wide recognition during the promotion of this BBB event.
Consumer Service Sponsor
Help consumers to better identify your business’ commitment to ethics and get logo and name recognition on vi.bbb.org and on the BBB’s automated phone system.
The BBB's Online Sponsorship program provides exclusive placement of your banner, logo, and video commercial throughout our website.
Each year BBB recognizes and celebrates regional businesses that demonstrate excellent marketplace ethics and business standards at the Torch Awards.
BBB Business Events
Stay up-to-date on BBB Accredited Business events taking place in your community.
Dispute Resolution Services
BBB Complaint Management
BBB helps consumers and businesses work together to resolve BBB registered complaints. Accredited Business agree to take difficult to resolve complaints to arbitration, at no cost.
Customer Service Tips
Helpful, trusted advice on managing customer service issues to help your business avoid receiving formal BBB complaints.
Arbitration & Mediation
Low cost arbitration and mediation services to help you resolve customer conflicts before they become formal BBB complaints.
Advertising Review Services
The “Ad Review” program monitors a wide range of advertisements (print, television, radio, and Internet) based on the BBB Code of Advertising. The program initiates communication with the company whose advertising is being reviewed, and encourages the company to voluntarily substantiate or modify claims of the advertisement in question.
BBB investigates suspicious and unethical business operations and works with local law enforcement agencies and organizations to reduce fraud in the marketplace.
Have the power of BBB at your fingertips with the official BBB iPhone App available as a free download at the iTunes App Store.
Potential consumers can request an electronic quote from BBB Accredited Business by filling out our online form which is sent directly to your business for review.