1. Q: What may a local BBB Torch Award recipient advertise or announce about receipt of the award?
A: Provided there is prior review and approval from the Better Business Bureau for all draft proofs of any advertisement or announcement a recipient may do any or all of the following:
- Reproduce the BBB Torch Award Winner graphic with appropriate modifications: (Please contact Better Business Bureau for a modifiable template of the Torch Award Winners Graphic)
Any advertisement or announcement acknowledging that your business has won a Torch Award must also include the following information:
- Year Award Received;
- Title of the Award/Recognition i.e. "Torch Award Winner"
- Geographic Indicator i.e. "Vancouver Island Better Business Bureau"
Torch Award Winners may also:
- Reproduce a photograph of their receipt of the award, provided the award year is clearly visible;
- Issue announcements and press releases about receipt of the award within two weeks of its receipt; and/or
- Make a brief factual statement about the award and the required business qualifications.
2. Q: Where may a local BBB Torch Award recipient advertise?
A: The recipient may advertise within BBB's geographic service area in the following media:
- Newspapers, periodicals, direct mail, billboards, annual reports, posters, flyers, television and radio spots;
- Off line yellow pages advertisements and directories; and
- ON LINE, on the company Web site (This is the only instance where a company may advertise its receipt of an award outside BBB service area.)
3. Q: For how long may a local BBB Torch Award recipient advertise?
A: The recipient may advertise the award indefinitely, but only as long as they maintain a B rating at BBB.