Rosalind Scott Executive Director's Blog BBB Vancouver Island

Tag: service




How to Handle a Customer's Complaint Posted Thursday, February 09, 2012 by Rosalind Scott A customer with a problem may be angry or irrational. Don’t take it personally. Take control and be professional in all dealings with the public. Follow these steps to keep customers happy and keep them coming back! Read the full post. Tagged under \| complaint dispute resolution customer service customer satisfaction; BBB Comments (0)
Monthly Business Tip: Importance of Customer Service Posted Saturday, April 30, 2011 by Rosalind Scott Providing good customer service creates a loyal customer. A loyal customer can drive and sustain a business’ growth. They are less resistant to price increases and less likely to be lured by a competitor. The bonus factor is they become an ambassador who will promote and defend your company both online and off... for free. Tagged under \| customer service business tip monthly tip Comments (0)
Check your internet speed Posted Tuesday, September 07, 2010 by Rosalind Scott Paying for high-speed, getting turtle-speed service? Read the full post. Tagged under \| downloads intenet service services web website websites Comments (0)