Beware of fake complaint or request for information email claiming to be from bbb.org. If you receive an e-mail from a bbb.org address, DON’T OPEN IT!
The Better Business Bureau is warning businesses to beware of a malicious email that pretends to be from the BBB about a complaint, or seeking accreditation information from the company.
The phishing email is sent from the multiple email addresses with the subject line “Complaint #” followed by a nine-digit number, or referencing an SBQ From. BBB Accredited and non-Accredited Businesses have been targeted and some consumers have received the Email.
The body of the email claims that the company has received a complaint, or that the BBB needs more information, and asks them to respond by directing them to click through to what is actually is disguised link to a third party website.
Because the message is fraudulent, the BBB advises any business that
receives this email to take the following steps:
- Do not click on any links or reply to the message,
- Completely delete the message from your inbox, and
- Run a full virus scan on your computer if you did click on any links.
If you receive an email from the Better Business Bureau and need assistance in determining whether or not it is legitimate, contact the BBB of Vancouver Island at 250.386.6348.
For more advice on how to protect your business from malicious online attacks and data breaches visit www.bbb.org/data-security.